Shopify Flow

Shopify Flow is an advanced e-commerce automation platform that enables you to create custom workflows to automate tasks and processes within your Shopify store. By integrating Shopify Flow with your store, you can streamline operations, save time, and ensure consistency across various tasks.

Features

  • Trigger actions when a customer completes a survey
  • Trigger actions when a customer answers a question

Setup Instructions

Step 1: Enable Shopify Integration in Scope Dashboard

  1. Log in to your Scope Dashboard and navigate to the Integrations tab.
  2. Select the Shopify Flow integration and activate it by clicking the Activate button.
  3. Once the integration is activated, the available flows will be enabled by default. This indicates that Scope will always attempt to send flow events to Shopify Flow based on the enabled flows.
Enabled Flows
Enabled Flows

Step 2: Create a New Workflow in Shopify Flow

  1. Log in to your Shopify Dashboard and navigate to the Flow app under Apps > Flow.
  2. Click on the Create workflow button to initiate a new workflow.
  3. In the workflow editor, you will see a list of available triggers. Select the Scope trigger to view the triggers provided by Scope.
Trigger Selection
Trigger Selection
  1. Choose the trigger that you want to use for the required actions.
Available Triggers
Available Triggers
  1. After selecting a trigger, you can add an action that will be executed when Shopify Flow receives an event from Scope. For example, you can add a tag to a customer when they complete a survey.
Workflow Example
Workflow Example
  1. Once an event is successfully received in Shopify Flow from Scope, you can view this Completed event under the Recent runs section.
Received Event Example
Received Event Example

Troubleshooting

If you encounter any issues, please contact our support team at support@scpe.io. For more information on Shopify Flow, please refer to the official documentation at Shopify Flow Documentation.